Privacy Policy

Last updated: 23 June 2026

1. About Sri Guru Ventures

Sri Guru Ventures is a real estate project and open-plot marketing/business platform that provides project information, layout details, pricing support, location guidance, site visit assistance, and customer enquiry support for real estate-related interests.

This Privacy Policy applies to users, visitors, prospects, customers, and individuals who interact with Sri Guru Ventures through our website, digital forms, advertisements, social media platforms, phone, WhatsApp, SMS, email, or other communication channels.

2. Information We May Collect

When you visit our website or submit an enquiry, we may collect information that you voluntarily provide to us. This may include:

• Name
• Mobile number
• Email address
• City, location, or area of interest
• Preferred plot size, budget, or investment requirement
• Message or enquiry details
• Site visit preference
• Communication preferences
• Information submitted through website forms, WhatsApp, phone calls, SMS, email, Instagram/Facebook lead forms, or other enquiry channels

Automatically collected information

When you use our website, some basic technical information may be collected automatically by our hosting, security, analytics, or browser systems. This may include:

• Device type
• Browser type
• IP address or approximate location
• Pages visited
• Date and time of visit
• Website performance and usage data
• Referral source, such as Google, Instagram, Facebook, WhatsApp, or another website

3. How We Collect Information

We may collect your information through the following sources:

• Website enquiry forms
• Contact forms
• WhatsApp buttons or chat links
• Phone call buttons
• Email communication
• Google Business Profile enquiries
• Instagram, Facebook, or Meta lead forms
• Digital advertisements and campaign forms
• Site visit booking forms
• Customer support or follow-up communication

4. Purpose of Using Your Information

We use your information only for business, customer support, communication, marketing, and service-related purposes connected with Sri Guru Ventures. These purposes may include:

• Responding to your property or plot enquiry
• Sharing project details, layout information, pricing, availability, and location highlights
• Arranging or confirming site visits
• Calling, messaging, emailing, or contacting you on WhatsApp regarding your enquiry
• Sending brochures, project updates, or real estate-related information requested by you
• Maintaining enquiry and customer follow-up records
• Improving our website, communication, customer support, and services
• Understanding customer interest and campaign performance
• Complying with legal, regulatory, accounting, or business record requirements
• Preventing misuse, spam, fraud, or unauthorized activity

5. Consent and Communication

By submitting your information through our website, lead form, WhatsApp, phone, email, or any other enquiry channel, you agree that Sri Guru Ventures may contact you regarding your enquiry, project details, site visit, investment interest, or related real estate communication.

We may contact you through:

• Phone call
• WhatsApp
• SMS
• Email
• Social media message
• Other business communication channels

You may withdraw your consent or ask us to stop promotional communication at any time by contacting us using the details provided in this Privacy Policy.

6. Legal Basis for Processing

We process personal information based on one or more of the following:

• Your consent when you submit information or contact us
• Our need to respond to your enquiry or provide requested information
• Business and service-related communication
• Legal, regulatory, or record-keeping requirements
• Security, fraud prevention, and website protection needs

7. Sharing of Information

We do not sell your personal information. We may share your information only when required for genuine business, operational, legal, or customer service purposes.

Your information may be shared with:

• Authorized Sri Guru Ventures team members
• Sales or customer support representatives
• Technology service providers used for website hosting, enquiry storage, email, analytics, or communication
• Advertising or lead platform providers where you submitted the enquiry
• Professional advisors, if required for business or legal purposes
• Government, legal, or regulatory authorities when required by law

8. Third-Party Services

Our website and business communication may use third-party services. These may include, but are not limited to:

• Firebase Hosting or Firebase-related services for website hosting and enquiry data handling
• Google Search Console, Google services, or analytics-related tools
• WhatsApp communication links
• Email service providers
• Meta platforms such as Instagram and Facebook, especially for lead forms and advertisements
• Google Business Profile and Google Maps-related services

These third-party platforms may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of any third-party platforms you use or interact with.

9. Cookies and Tracking Technologies

Our website may use cookies, pixels, browser storage, or similar technologies to improve website performance, understand user activity, support security, remember preferences, analyze marketing performance, and improve customer experience.

Cookies may help us understand:

• Which pages visitors view
• How users interact with the website
• Which marketing or search source brought users to the website
• Website speed, performance, and usability issues

You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

10. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. These steps may include secure website hosting, HTTPS/SSL protection, restricted access, and internal access controls.

However, no internet-based system, website, storage system, or transmission method can be guaranteed to be completely secure. You share information online at your own discretion.

11. Data Retention

We keep personal information only for as long as reasonably necessary for enquiry follow-up, customer service, business records, legal requirements, dispute resolution, marketing analysis, and operational needs.

Enquiry and communication records may be retained for business follow-up unless you request deletion, subject to legal or legitimate business requirements.

12. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for future communication
• Opt out of promotional messages
• Raise a privacy-related grievance or complaint

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.

13. Opt-Out From Communication

If you no longer want to receive promotional or follow-up communication from Sri Guru Ventures, you may contact us and request to opt out.

Even after opting out of promotional communication, we may still contact you for necessary service-related, legal, security, or transactional communication where required.

14. Children’s Privacy

Our website and services are intended for adults and individuals interested in real estate information. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been submitted without proper consent, we will take reasonable steps to delete it.

15. Sensitive Personal Information

We do not intentionally request sensitive personal information such as financial passwords, bank account passwords, payment card PINs, medical records, biometric details, or government identification numbers through general website enquiry forms.

Please do not submit sensitive information through website forms, WhatsApp, or email unless specifically requested for a lawful and necessary purpose.

16. Links to Other Websites

Our website may contain links to third-party websites or platforms such as WhatsApp, Google Maps, Google Business Profile, Instagram, Facebook, or other services. We are not responsible for the privacy practices, content, or security of third-party websites.

17. Accuracy of Information Provided by Users

You are responsible for ensuring that the personal information you provide to us is accurate and updated. If your details change, you may contact us to update your information.

18. Changes to This Privacy Policy

Sri Guru Ventures may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices. The updated policy will be posted on this page with a revised “Last updated” date.

19. Contact and Grievance Redressal

If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the way we handle your personal information, you can contact us:

20. Acceptance of This Policy

By using our website, submitting an enquiry, contacting us, or sharing your information through any Sri Guru Ventures communication channel, you confirm that you have read and understood this Privacy Policy.